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Just so you know, the OP used "email", not "snail mail"
But I agree, a phone call gets the quickest results with RT.
- snail mail = using the postal service
- email = electronic mail
Some people may not realize email travels at the speed of electrons, so I don't understand why "some folks" think of "email" as "snail mail", strangeEmail is also snail mail to some folks.
It’s their resistanceSome people may not realize email travels at the speed of electrons, so I don't understand why "some folks" think of "email" as "snail mail", strange
Or lack of understanding terminologyIt’s their resistance
Or expecting an immediate response.Or lack of understanding terminology
I have had very quick responses from recteq support. That being said, lol, I have gotten 6 of those all weather vents, all gratis, only 3 are useable. One of them I had to repair myself. 2 of the 6 were missing one support, and shipped that way, one broke trying to install, spot weld let go and the one I repaired spot weld didn’t hold in shipping. I can see why they changed the design.
Totally. I was considering a 590 and watched the 590 video with Jody.RecTeq should probably be listing that design change more prominently in their product description. One of the things that almost steered me away was a bunch of 1-2 year old posts complaining about the vents+rain, then seeing problems with the all weather upgrade, and finally that they no longer even try to sell the all weather upgrade. My first thought was they gave up on that feature and didn't redesign.
You have to look pretty close to see the vents are now louvered.
“Jody, we have a question, why did you redesign the vents?”
You're the only person I've ever heard of that refers to email as snail mail.Just send an email and wait for the other party to get around to checking their email and deciding when to respond or not. It is not rocket science, just common sense.
What does this have to do with Recteq or grilling? I am unique and special made by God. It is none of my business what others think of me, so why are you fixated on this? I would like to get back to grilling. Snail mail was used as a relative term. The term was not used in a literal sense. You should have picked up on that. Back to grilling.You're the only person I've ever heard of that refers to email as snail mail.
Does Webster have the definition of snail mail wrong.
Webster Dictionary
snail mail
noun
Definition of snail mail
: mail delivered by a postal system
It was mentioned in the thread, so......what, are you the new moderator....What does this have to do with Recteq or grilling? I am unique and special made by God. It is none of my business what others think of me, so why are you fixated on this? I would like to get back to grilling. Snail mail was used as a relative term. The term was not used in a literal sense. You should have picked up on that. Back to grilling.
I am not having any real issues with the app to talk about it. A small delay during holidays is all I could contribute. It is not a show stopper in my experience. I would agree that it use to not be this way with the delays sometimes in updating the meat probes, but the Recteqs are so popular now that there are many more people on the system during the holidays. I would agree that Recteq should look into this, and am assuming they are, being they are a great company focused on happy customers. Give them a chance. And call them directly with issues and don't expect immediate responses to snail mail, Lol.It was mentioned in the thread, so......what, are you the new moderator....
Why don't you talk about the app some more, I don't think we've heard enough about all the issues you're having with it