I just bought a RT-1250 and was able to connect to my home wifi just fine, however while using the app, if I go to a different app or lock my phone, when I go back it says the grill is off and I have to press the power button on the app and reset the target temp everytime. Anyone experience anything like this?
- Messages
- 6,604
- Grill(s) owned
- Bull
- Trailblazer
- Bullseye
- RT-680
Contacting Recteq is a safe bet!
- Messages
- 899
- Grill(s) owned
- RT-1250
I "believe" others reported that if they had a dual band WiFi at home and the grill connected to 5 Ghz while their phone connected to 2.4 Ghz, that was an issue.
I haven't had the issue though so I can't confirm this.
I haven't had the issue though so I can't confirm this.
- Messages
- 3,534
- Location
- Saint Helena Island, SC
- Grill(s) owned
- Bull
- Bullseye
- Trailblazer
- Matador
- WyldSide
It shouldn’t be an issue. Once the initial connection has been made to put the grill online, the grill and the phone never connect directly again.
- Messages
- 917
- Grill(s) owned
- Bull
Android or iOS? I have not had this issue on my iPhone. Sorry not much help but curios as to the phone OS.
Create an account or login to comment
You must be a member in order to leave a comment
Create account
Create an account on our community. It's easy!
Log in
Already have an account? Log in here.
