craigp
Active member
The past two thanksgivings, I had issues with the Recteq app. Last year, the app failed to give me correct temp probe readings. This year, the app’s temp probe alerts would not work. Very frustrating when you’re trying to cook for a large gathering.
I emailed customer support and was told this is a normal occurrence during heavy app traffic. They offered no apology and no promise of a future resolution. In other words, they are saying: Don’t rely on our substandard app during busy holidays, just deal with it.
Very disappointing.
I emailed customer support and was told this is a normal occurrence during heavy app traffic. They offered no apology and no promise of a future resolution. In other words, they are saying: Don’t rely on our substandard app during busy holidays, just deal with it.
Very disappointing.