yergg
New member
- Messages
- 4
- Grill(s) owned
- Bullseye
I have had the RT-B380 now for about two months and for the most part I have been happy with it so far but not without this issue that is really driving me nuts.
When adjusting temperatures up after its initial position, the grill wants to almost go into "riot" mode as the temperature rises unexpectedly to over 500 and one time to over 600. In both cases I had meat on the grill and the only way to save the situation was to pull the plug and open the lid. I know this can cause other issues, but it doesn't explain why the grill is acting the way it was.
This weekend I was smoking some Chicken quarters. For the first hour I ran on Low to get some smoke in, and then for the next hour I raised the temp to 300. Everything seemed fine and walked away to do my normal thing when all of a sudden, I started to hear the smoke detectors go off. Smoke from the smoker had leaked its way into the house and opening the door I saw smoke billowing out of the smoker. The temp was reading 500+ and I could see flames coming from inside the smoker.
Again, the only thing I did was increase the temp from the initial Low setting to 300.
I have reached out to Recteq support about this anomaly at least twice and both times they determined that the smoker is operating as expected.
Anyone else out there have a similar experience with this unit?
When adjusting temperatures up after its initial position, the grill wants to almost go into "riot" mode as the temperature rises unexpectedly to over 500 and one time to over 600. In both cases I had meat on the grill and the only way to save the situation was to pull the plug and open the lid. I know this can cause other issues, but it doesn't explain why the grill is acting the way it was.
This weekend I was smoking some Chicken quarters. For the first hour I ran on Low to get some smoke in, and then for the next hour I raised the temp to 300. Everything seemed fine and walked away to do my normal thing when all of a sudden, I started to hear the smoke detectors go off. Smoke from the smoker had leaked its way into the house and opening the door I saw smoke billowing out of the smoker. The temp was reading 500+ and I could see flames coming from inside the smoker.
Again, the only thing I did was increase the temp from the initial Low setting to 300.
I have reached out to Recteq support about this anomaly at least twice and both times they determined that the smoker is operating as expected.
Anyone else out there have a similar experience with this unit?