Pete 396
Well-known member
Hello everyone, new member here. I think I going to go to Recteq next week and pick up a Bullseye. I haven't seen anything about it here. I would love some thoughts on this grill/smoker before I make the trip.
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I noticed all their reviews were five stars and not many reviews, so I take that with a grain of salt. If you look at all the forums they are very highly rated with very good costumer satisfaction. If you purchased the B380 for low and slow you got the wrong grill. Did you do any research before your purchase?I purchased it for low and slow and ended up returning it due to its inaccurate temperature.
Also note, Recteq.com does not allow any reviews lower than 4* on their website, so I suggest not using their site as a reference for reviews.
Hopefully you got the grill returned.I did. I always do quite a lot.
I even saw a youtube video from a bullseye buyer on their temp issue.
But that was all I found. And that user noted how great his support was and that they were working with him on a solution.
"Wrong grill for low and slow"
Uhm, ok. Interesting then that recteq advertises it as such.
My hope was it would perform as advertised and as reviewed. But it does not.
And though recteq gave me a hastle free return, their support was anything but helpful or courteous.
From their first response to my inquiry on my temp issue (150d hotter than setpoint), they basically said I was wrong and the grill was performing as expected.
I followed up with clarifications on how I took my measurements. Again, "you're wrong, our grill is right."
Then after my final email with photos of my thermometer locations, hour long log data and thermometer brands, "it doesn't matter how much you test! You're wrong, grill is right!"
I have the emails if you're interested.
I would love to get the 590. But after my experience, I will not purchase recteq.
It's a shame too because I now feel the 590 is the exact grill I'm looking for, though more expensive than I planned.
That was my thought as well. Remember grates and stuff can be swapped with the Bullseye and Weber.I bought my BullsEye to replace a Weber Charcoal Kettle grill. I was getting tired of dealing with the charcoal.
For the cooking I do (Ribs, Chicken, Burgers, Hot Dogs, Leg of Lamb) it does the job. Pellets are much easier to deal with, temp control is much better, and clean up is easier.
For me it does what I expected when I bought it.