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I was told the same thing, ended up using an Apple I Pad to see if it would work, it did connect and I logged in to the app, the next day I noticed that the smoker appeared on my android so I tried to connect and it did. I have not contacted them since.I was told the recent app for some android users was supposed to be fixed by now. Is anyone else still waiting for the issue to be resolved?
How wise. I left the Apple cult a month ago.I own nothing that's related to apple.