Stampede Temp Probes not working

[Scin]

I am doing my first cook today on my RT-590 and everything was going smoothly, until I tried to use the temp probe.

Neither temp probe reads anything in either port. Am I missing something, do I need to do something to enable them?

 

[TexasManInCajunLand]

Sounds like the connections on the controller may have came loose during shipping, or perhaps an oversite during QC check. Either way, I'd try to reseat them and see if that fixes it. I'd also still contact Rec Teq to let them know of this issue just in case it was a QC error. That way they can add it to their list so as to prevent it from happening again.

 

[Wslayer]

Mine did fit in Very tight when new. Needed to push in hard.

 

[Scin]

I finally got around to calling RecTeq and the problem was very simple. The hex nuts around the probes were a little too loose and that was preventing the probes from plugging in far enough for a good connection.

They suggested just hand tightening them. That worked well for the top one, but I used a wrench for an extra turn on the bottom. They both work great now.

 

[charlesrshell]

I finally got around to calling RecTeq and the problem was very simple. The hex nuts around the probes were a little too loose and that was preventing the probes from plugging in far enough for a good connection.

They suggested just hand tightening them. That worked well for the top one, but I used a wrench for an extra turn on the bottom. They both work great now.

Good info. Thanks for sharing

 

[Bullshit]

Holly crap I'm glad I searched rectec probe issues and found these threads or I would have been ordering my third set of probes thinking that they where just going bad. went outside and tightened the nuts a little and I'll be damned now I'm receiving accurate temperature readings on both probes. would have been nice to have known this before ordering the second set thanks Rectec don't I feel like a jackazz

 

[BillsCamino]

Yep, probe jacks need a good ground.

 

[Wild Bill]

On my 340 the probes stopped working. I’ve had the 340 for a couple of years. They are reading 570 f and 75 f and they are in ice water. I bought these probes a couple of months ago, so are practically new

 

[Jim6820]

On my 340 the probes stopped working. I’ve had the 340 for a couple of years. They are reading 570 f and 75 f and they are in ice water. I bought these probes a couple of months ago, so are practically new

Did you tighten the nuts on the receptacles as suggested above?

 

[Greg Jones]

On my 340 the probes stopped working. I’ve had the 340 for a couple of years. They are reading 570 f and 75 f and they are in ice water. I bought these probes a couple of months ago, so are practically new

Couple of months old, contact recteq support.