Yesterday I was doing a small cook, just 30 mins @ 400 degrees.
When the cook was almost done the temperature of the grill plummeted to ~200 and kept dropping. I checked the pellets and they were very low but still covering/feeding the auger. So I added more pellets, removed the food, and waited to see if the grill would get back up to temp.
After about 15 minutes of waiting the grill started to smoke very badly, then 5 minutes later a small explosion occured. Not some horrible fireball of doom, but big enough to blow the lid open violently.
After that I evacuated the deck and then turned off the grill with my phone. The grill stopped smoking and seemed to do its normal shut down (fan spun for a few minutes and then the unit shut off completely.
I've already contacted support but I thought I would try my luck here with what I should do next? Is the grill damaged? How do I get it back in service safely?
Any responses would be greatly appreciated.
When the cook was almost done the temperature of the grill plummeted to ~200 and kept dropping. I checked the pellets and they were very low but still covering/feeding the auger. So I added more pellets, removed the food, and waited to see if the grill would get back up to temp.
After about 15 minutes of waiting the grill started to smoke very badly, then 5 minutes later a small explosion occured. Not some horrible fireball of doom, but big enough to blow the lid open violently.
After that I evacuated the deck and then turned off the grill with my phone. The grill stopped smoking and seemed to do its normal shut down (fan spun for a few minutes and then the unit shut off completely.
I've already contacted support but I thought I would try my luck here with what I should do next? Is the grill damaged? How do I get it back in service safely?
Any responses would be greatly appreciated.