Bull Error message

[Mike Beaton]

Message appears then disappears “cannot read data - incorrect format
Anyone else have this issue and how to correct it?

 

[Buckeye smoker]

Are you talking about the graph on the app?

 

[mikeb]

Are you talking about the graph on the app?

No on the graph. Just the message when looking aty the temps

 

[Mike Beaton]

Message appears then disappears “cannot read data - incorrect format
Anyone else have this issue and how to correct it?

Happy update. Rec Tec has reached out in several calls to me to understand and correct this issue. The guys at Rec Tec are truly a wonderful bunch who want to help make your ownership a good all around experience.
They have acknowledged a fix is in the works so looking forward smooth sailing.
Thanks Rec Tec for great customer service.

 

[Buckeye smoker]

Good to hear. CS at RecTec is usually extremely good.

 

[macabra11]

Yeah they have been telling me a fix is in the works for the past 3 months. Maybe we will all get an app that full works for a Christmas present!