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I just sent the following email to Recteq. Has anyone else experienced this? --- Greetings: I received my RC 590 grill a few days ago. Today, I was going to smoke some beef ribs. I started the grill from my phone and all seemed normal. When I went outside to put the ribs onto the grill, I...

My first post. Just got my RT590 today. I was irritated because the tracking was quite poor during transit. Once the grill showed up, my irritation disappeared. Packing was brilliant with grill and pellets on one pallet. No damage to the outer carton and grill was in perfect condition. Did the...