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RT tried to get in contact with me yesterday and resolve the issue. I was busy and didn't take the call but sounds like they are prepared to make it right. I went ahead and assembled mine as well because at the end of the day I am not overly concerned about the performance of the grill...

That is a great idea! I might just do that...

Great idea! I will ask for free pellets for a year or so!!!

We tried stainless polish with no luck. It is definitely in the metal. Looks like a plasma weld almost - where they adjoined two rolls perhaps, or the break press operator missed his mark?

I had the same exact scratch - was unpacking our RT 700 last night and found it.. I have contacted RT so we will see if this is just something in the metal because it definitely is in the manufacturing process. It looks bad but will not affect the performance of the smoker. Attaching pics.