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Thanks to all, for the info. I ordered my 340 today. After talking to customer service that actually called me back after leaving a message. I took that as a good sign. Just to pass it along the shelves were taken off the website as they are on back order and will be added back when new supply...

I usually only cook for 3-5 people any thoughts on this size. the website mentions an optional second rack but i cant find it anyware on the website. Would like to purchase at same time to save on the shipping.