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I have a real problem (inability) to get a temp past 150 degrees. It heats up to 150 and then the temp slowly cools back to 110 and shuts off. Rec Tec thinks it’s the pellets I used, I bought B&B from Academy Sports. Does anybody else have a problem with pellets that measure 1.25” long by...

I have an RT-680 also and in 2 1/2 years have never gotten it above 150. For 2 years I smoked meat for a few hours and then foiled it and finished in the oven. Who ever heard of a reputable brand smoker not working as designed right out of the box. I finally called Rec Tec to see if they’d...