Hschmidt

Hschmidt

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  • Hschmidt
    Does anybody know how the wireless app is supposed to work? I am struggling to get my RT-700 to connect. Customer Service blames it on a weak signal from my router. I even moved my router to within 20 ft of my grill. Looking for guidance.....
    Ruslan124
    Ruslan124
    You didn't give any tec specs so I am making assumptions. The most likely cause is that you have a dual band (or more) router and the recteq is trying to connect to the 5ghz channel. The controller is 2.4ghz.

    Try temporarily disabling the 5ghz channel in the router settings. If it connects, you can turn 5ghz back on.
    Sherkaun
    Sherkaun
    5GhZ solution worked for me above
    Healeydays
    Healeydays
    5GhZ by itself will never work. It's science. You need to disable your 5Ghz router and turn on the 2.4 GhZ setting to get it to work.
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