I just wanted to update that everything is working great now. Spoke with a tech on the phone today and it was a simple matter of disconnecting my wifi from phone and reinstalling it. Those of us over 50 need special guidance with technology.
Got my new RT700 a couple of weeks ago. Everything about working with it has been awesome. I noticed last night that there was a crack in the corner of the heat shield from grilling on full max to sear steaks a few days ago. Should I be concerned?