Don't get me wrong, I love both my RecTec grills and plan on buying another. I just think 3 months for a software patch that is one of the primary features of your product is a little long.
Just to be clear mine has not been working for 3 months. I have called CS twice and told there would be a fix soon. 3 straight months is about as constant as you can get. I use my grill at least twice a week. This is a an issue for me. It led me to go online and buy a stand alone wireless probe...
Still not working for me on Iphone. I was thinking of upgrading to a 700 but I have put that off because of the length of time it is taking for something this simple to be resolved. I mean it's been 3 months.
Will this also work on the RT-340? I see the 2 phillips heads holding the control panel but they seem to have a nut on the inside. Also my bottom under the control panel is vented. I would think the control board is the same I just can't figure out how to remove it.
I got my grill today and I have to say I love the design and build of this smoker ! I did the burn in @400 for an hour and let the smoker cool back down to ambient. I wanted to familiarize myself with the works and functionality. I put the temp on low and let it run for an hour an a half. The...