Search results

Thanks, Chris. I did have a different rep call me today and they had already determined that things got a little unpleasant. He was INCREDIBLY nice to work with and I feel so much better working with him now. I'm sure we'll figure it out, and I told him this definitely restored my hope in the...

I'm not sure what everyone else has experienced, but I bought the bull partly because of the highly acclaimed customer service and stated quality of Recteq. I love the Bull, it works as advertised. I had to adjust my set temp, but big deal. . .all smokers need tweaks. This experience with the...

Thanks Chris, I actually let the guy who helped with the damaged parts know, but it was a weekend, still waiting to hear back. I thought it was pretty extreme but needed some validation! lol

I recently received my Bullseye, after buying the Bull last year, and was excited to see what it could do after reading all the threads on here. It arrived damaged, and after sending pics to Recteq, they believed it was just cosmetic and put some replacement parts in shipping. After knowing...

Awesome! Thanks, RecTeq!

I use this one as well, it's from Meathead over at amazingribs.com and called Big Bad Beef Rub. I increase the pepper to 4 T and the garlic to 1 1/2 T. . .just right for about a 20 lb. brisket.