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These have been in stores since at least Oct. While I agree that everything customers are seeing now is the result of a small company that got too big too fast and is in way over their head, their grills were never built or assembled here. And these have been in limited Ace shops since Oct...

It really depends on the model. The lower end Traeger's which the original RT Bull was modeled after they actually tell you to start with the lid open. Added oxygen is not a bad thing, but depending on the way the smoker is designed it'a not always needed.

RT states a lot of things. I've had four pellet grills now: three Traeger Timberlines and an RT 1250 that I returned. If the smoker is correctly designed and executes as it should, you don't need that extra air flow. None of my Tmberlines needed to have the hood open and there was plenty of air...

I am still having a hard time with this being for a safety concern. My experience with RT is that they don't do much re safety unless absolutely forced to. They wouldn't even add two sentences to their manuals to have folks check the placement of the heating element to reduce the frequency of...

This was announced months ago. I believe the deal is just with Ace for now and that sort of makes sense given Ace carries Traeger, Big Green Egg, Weber...They tend to handle the bigger hitters. Warranty should still be the same.

\ I tagged him on this post. The first was just a cut and paste, and I asked for a screenshot and the poster came through. It was deleted by the FB group shortly thereafter. Full disclosure I bet this person Ray's statement was true and asked to see a screenshot of this alleged email. They...

The forum is separate from RT. Just a bad coincidence

I tagged him and then the forum mods just deleted the post. Bad look all around.

The plot thickens and I may have made some bets Ray wasn't lying.

The inmates are running the asylum. It's been this way for a while.

I'm probably the biggest RT "hater" on here. This is not on Ray. It would be corporate suicide for him to go out there and make a public claim about a mandated regulation and it not be true. All other brands that have this option will have to disable it. If they don't, well then....

Yes no idea how that ended up in there. My cut and pasting threads ain't so good.

It's in the last of our exchange here. IMO not a great response. I gave him a pretty solid one where he could at least try to sympathize with the customers, etc. https://www.recteqforum.com/threads/rt-turning-off-app-remote-start-up-feature.7246/page-5#post-101349

Yeah, I has the same convo with him, but it's been four days and still no public statement. So unless you have time to scroll through thousands of FB comments you don't get the full story. It's all in bits and pieces via comments on random threads: Nanny story, it's a regulation, not a patent...

I think the was all just grossly mismanaged and they did not expect this kind of pushback. The fact that they didn't have a press release ready to roll shows how caught off guard they were.

This was part my chat with Ray yesterday when I suggested that not making a formal statement has led to a lot of uncertainty, anger, and well conspiracies.

Nope, all pellet manufacturers that have remote start will have to disable them.

This is not something to argue about. A lot of folks are speculating this or that re the turn off. I just posted to share what my interaction with Ray was yesterday. A: Not a patent issue B: Industry wide regulation issue C: After some pushback-there will be a statement made today-this...

"So what if accurate?" just a statement that employees do read threads here and elsewhere often in an unofficial capacity. "And you know that how?" I know this because myself and others who have gotten nowhere with our issues only had folks reach out after making statements on here. They...

Unofficially there are employees that frequent here.