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Appreciate the reply. Does me some good to hear that a few others have had issues. While I feel bad for you, misery loves company and sounds like you've found a workable solution. Apologies I am too lazy at the moment to take and post a photo of the deflector, but I am certain it is...

Sorry to hear you are also having some issues. It sucks eggs to get the 'bad eggs'. The lack of transparency to the unfavorable reviews is really bothersome to me. I know everybody fudges their reviews these days, but that doesn't make it right. I at least expected them to send me a note and...

Yep, I with the feedback here I plan to give it a few more test drives when the weather is a bit more friendly, document my findings so I have everything ready to go for my customer service interactions. Caddy of the Chevy's... I like it.

That's a great offer, thanks. I'm in Galena, your neighbor to the north. May take you up on it, but let me piddle with it some more.

The experience is starting to remind me of my golf game... had a great pork belly cook this morning, the equivalent of that one great shot that keeps you coming back.

Interesting, might be something I test in that case. Even if somewhat inaccurate, I suspect it would still be fairly precise? In my case, I do know temp spikes occur, it's just a matter of how sever. I think RecTeq claims +/- 5 degree fluctuation control, whereas others have commented to...

Thanks to everybody so far. As expected, I think I may be gearing up for troubleshooting with RecTec. Not what I want, but seems inevitable if I want resolution. Hoping to see a few more comments. Maybe someone has had similar experiences? Any thoughts on the screw that is not flush and the...

I want it ALL, LOL. No... that makes sense and is consist with my experience.

Temps I've referenced are ambient through the app. Haven't had any issues with the probes, and also use some wireless probes (don't remember the manufacturer). In my case the factory ones perform fine for my standards.

O-H... and thanks. Chili sounds great, what time we eating?

Thanks, found this helpful. I was comparing to a boatload of models from various manufacturers that I would categorize as a grade below the 500. For example, non wifi, +/- 20 degree holds, etc. I don't remember all the different ones I considered, I trashed the comparative excel file I made...

LOL. Yeah... I should've let it rewrite my post for clarity at least.

Thanks for the reply. The smoke level was a minor frustration. I don't think expecting consistent performance and functionality is asking too much, but I could be wrong there.

Yes, this is cathartic. I had zero expectations of anyone affiliated with RecTeq reading or responding. My thoughts were the passionate community may offer help that I would better receive. Heat deflector is installed, but thanks for the thought.

Hi Everybody, This post has been a long time coming and I’m covering several different things, some of which I’ve found in common with other owners via posts on this forum. Here is the abbreviated version: I purchased RecTeq at a premium with the expectation of superior quality and customer...

Try the sear plates instead!