Recent content by SMiller84

Problem addressed and completely satisfied with the outcome, was asked to not go into detail but again completely happy with the outcome... Talked with Zack who was absolutely awesome to work with, dude is super smart, I will say none of them are impressed with pit boss pellets and explained...

I will see if I can get Ray to call me, while the two guys I talked to were nice they definitely just wanted me to go away, I have stood up and pushed to many RT700s for them to get shafted here... Hell have cooked for two guys and had them both order ones the following week, I have done my...

Small update and a few thoughts, they called me today after posting my story, talked with a different guys, we were both very nice however he said the other guy was wrong and do NOT pressure wash the inside of the hopper, he said to scrap and paint and it would be fine... The kicker is he...

Grill back burned over the weekend while smoking two big pork butts, filled the pellet hopper full of flames, Rectec says the grill got to much air causing this, grill was on when it happened, they say there is no issue and I need to use simple green and pressure wash it out, the orange caulk...