Is your cell phone using 2.4 or 5 GHz? It may still be connected to your 5 GHz SSID. Change cell phone to your 2.4 SSID and then your Recteq WiFi should latch on then.
I'm connected to the 2.4, and temporarily had my phone "forget" the 5G
Can you disable the 5ghz channel on your router temporarily?
haha, I'll try that and might have to use your expertise, although who'd have thought, a Purdue fan asking an IU fan for engineering help
IU CIS grad minoring in IT and CS. I'm out by Thorpe Creek and have the 700 and the 380.
Selling and Sales Mgmt from Purdue for me. You win the tech wars. We are really close. We're in Hunters Run, about a mile from you.
That worked! Thanks! I logged on to my Spectrum router and completely disabled the 5G channel temporarily then I was able to get it configured.
IU degree FTW! Lolololol
LOL
My wife had an old IPAD that uses 2.4 GHZ. I used it to setup my Stampede to my router. After it was all set up my 5 GHz Android phone works fine. I have heard that before asking the ISP to separate the channels. Let us know if your ISP will do that for you. Some routers the Guest access uses 2.4 GHz. See if your router can be changed to 2.4 GHz. My router the Guest setup also couldn't be changed to 2.4 GHz.
Had the same issue and found it was a weak signal to the grill because of short antenna. I extended my mesh network and solved the problem, but there are several post on the forum where RT-700 owners replaced their antennas with after market wifi antennas to solve the problem. If you can move the grill closer to the router and try it and it connects, my guess is you have a signal problem.
It is probably not your router. I have a google mesh wifi network and it would not originally connect to RT700. I had to rename my verizon hot spot with the same SSID as my google wifi guest network including password to match to make the original connection. Turn off your router and connect using the hot spot (can use a phone to do the same thing). If your connection is successful then restart your router and try to connect. If it does not connect you problem is most likely the range of the short wifi antenna. If you can roll your grill closer to your router and it connects you have a signal problem. I extended my network using an outdoor wifi cabinet, but several on this forum replaced the antenna with a longer version they picked up from Amazon.
So does all cell phone hot spots use 2.4 GHz only?
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