@Motodad1776 …..did you get a Silverbac? That’s what I almost bought 4 years ago. I ended up getting the RT-700.
As impressed as I was with Grilla Grills, I bought their Primate gasser with full-sized griddle accessory. Less than a year later, the inside stainless steel is rusted out. I’ve been working with their customer service for months. They finally (recently) sent me a new grill unit (the entire upper section not the base cabinet).
While I think highly of their customer support, when I look at the interior design I feel there are serious design problems. Beyond why I believe the rust is a design problem, they riveted those internal parts. Even the burner bars are riveted in so there’s no practical way to replace bad burners…and gas burners seem to always rust and require replacement. The upper grease tray that rusted on mine is riveted in. They were ordering me a replacement. Their expectation is that I would drill out the rivets and use sheet metal screws or nuts & bolts to secure a replacement in. Suffice to say, I’m disappointed in how it rusted. I’ll replace the upper grill unit and try to sell it. I’m too concerned the same thing is going to happen.
I say all of this to suggest caution. Like RecTeq, they’ve sold the company to someone. I can attest their support is good. You may want to look at a Silverbac first-hand to get your own assessment.
No sir I ended up with a Blackstone, has served me well so far. There are so many brands that are suffering in the quality aspect of things now, but I shall refrain from mentioning the main reasons why that is occurring. My 590 is still chugging along and I have never had a reason or need to contact RT, so I imagine this grill will continue to serve me well for years to come.
