Recteq Customer Service

My impression of RecTeq and customer service
The day my Trailblazer arrived it was discontinued and no longer on the RecTeq site.. I am upset that no one had told me the new grill (Road Warrior ) was coming. I had emailed back and forth with Recteq about the different grills and no one mentioned this. I had heard so much good stuff about RecTeq, but I have to say I am NOT impressed at all. Very disappointed with how was handled. I was told they did not know about the new grills andI that I should just enjoy my grill. How can that be? Sounds like BS to me. Also my emails are not being answered. Any negitive reviews are not posted.
For what I paid for the Trailblazer I could have saved 100.00 and bought the Road Warrior. Being a veteran with a disability and on a fixed income the 100.00 savings would have been better in my pocket instead of RecTeq's.
I feel like I was deceived and used to get rid of old inventory. I will keep my grill, but as far as recommending RecTeq to others I would not feel comfortable doing so.

What's done is done and I have learned a valuable lesson. Hype is just hype and not truth.
 
My impression of RecTeq and customer service
The day my Trailblazer arrived it was discontinued and no longer on the RecTeq site.. I am upset that no one had told me the new grill (Road Warrior ) was coming. I had emailed back and forth with Recteq about the different grills and no one mentioned this. I had heard so much good stuff about RecTeq, but I have to say I am NOT impressed at all. Very disappointed with how was handled. I was told they did not know about the new grills andI that I should just enjoy my grill. How can that be? Sounds like BS to me. Also my emails are not being answered. Any negitive reviews are not posted.
For what I paid for the Trailblazer I could have saved 100.00 and bought the Road Warrior. Being a veteran with a disability and on a fixed income the 100.00 savings would have been better in my pocket instead of RecTeq's.
I feel like I was deceived and used to get rid of old inventory. I will keep my grill, but as far as recommending RecTeq to others I would not feel comfortable doing so.

What's done is done and I have learned a valuable lesson. Hype is just hype and not truth.

Just wanted to say.. Thank you for your Service Sir..
 
My impression of RecTeq and customer service
The day my Trailblazer arrived it was discontinued and no longer on the RecTeq site.. I am upset that no one had told me the new grill (Road Warrior ) was coming. I had emailed back and forth with Recteq about the different grills and no one mentioned this. I had heard so much good stuff about RecTeq, but I have to say I am NOT impressed at all. Very disappointed with how was handled. I was told they did not know about the new grills andI that I should just enjoy my grill. How can that be? Sounds like BS to me. Also my emails are not being answered. Any negitive reviews are not posted.
For what I paid for the Trailblazer I could have saved 100.00 and bought the Road Warrior. Being a veteran with a disability and on a fixed income the 100.00 savings would have been better in my pocket instead of RecTeq's.
I feel like I was deceived and used to get rid of old inventory. I will keep my grill, but as far as recommending RecTeq to others I would not feel comfortable doing so.

What's done is done and I have learned a valuable lesson. Hype is just hype and not truth.
I suspect the RT-B380 will follow.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Back
Top