Is any experiencing issues with pellets not feeding or jamming up the auger? I cannot trust this grill to run unattended. I am using the RecTeq pellets that came with the unit. About every few cooks the pellets stop feeding and the fire dies / temps dropped. It's happened few time when I was on an errand cooking some ribs. Other time during shorter higher temp cooks. The only way to resolve it to take a poke at the auger feed with the screw driver in the hopper to get the pellets unstuck,
I have reach out to RecTeq support. They tell me there is nothing wrong with the unit. When I have run a 1 hour cook at 400 with them it has worked fine. Then on the next cook it may jam again. It's happen with 250 and 400 degree cooks. It's very frustrating. Then tell me it must be the pellets either old, moisture or too long. I tell them their pellets so what is the deal.
I am getting very frustrated. It's ruined multiple family meals. I am about ready try to get my money back and try another brand.
I have reach out to RecTeq support. They tell me there is nothing wrong with the unit. When I have run a 1 hour cook at 400 with them it has worked fine. Then on the next cook it may jam again. It's happen with 250 and 400 degree cooks. It's very frustrating. Then tell me it must be the pellets either old, moisture or too long. I tell them their pellets so what is the deal.
I am getting very frustrated. It's ruined multiple family meals. I am about ready try to get my money back and try another brand.