Superprohero
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- Grill(s) owned
- Bull
1.5 yr old RT700 suddenly lost it's mind acting way out of the ordinary. I always cook at lowest setting for max smoke flavor to start and several hours later increase temps. Started having issues with it starting up as if the igniter wasn't working so I did a few handheld torch starts. Then it started having issues where I have the setpoint at something like 200 degrees and it will heat up to like 290 or even 360 and kick the fan off and on constantly like it would normally do to cool itself down. But while it's doing this you can still hear it feed itself a few pellets and the temp never goes back down to anything near the setpoint. Once I heated the internal temp probe with a handheld torch to trick it into thinking it was warm and not feed it any more pellets. After that it continued to do the same thing so I had support send me a new internal temp probe thinking I ruined it with the torch. Installed the temp rod and adjusted the igniter rod to protrude out an 1/8" and now it starts up on its own but seems to take longer and while I'm waiting to hear the flame, it's still every few seconds feeding it more pellets! Once the flame gets going it starts the same routine again by heating up way past setpoint and doing the endless cycle of kicking the fan off and on as if it's trying to cool down but still you hear the auger feed it a small amount of pellets as soon as the fan kicks off. I think by it continuing to feed it pellets it can't cool to the setpoint. Anybody experienced this and have a solution? Called Recteq but they are closed due to the hurricane.