I got my bull last week and was frustrated that i couldn't connect it because my wi-fi is all 5G or whatever. I heard lots of answers on how to make it connect in my situation, but i really couldn't comprehend some of the tech mumbo jumbo. I have AT&T internet and realized that if i create a guest network, then it will only run on the 2.4. I set up a quick guest network and then connected my phone to my guest network as opposed to my main, and boom it connected. Not sure if all services/routers run the 2.4 on guest networks, but the router that AT&T provided for me only ran on the 2.4, so that was the fix. Hopefully this helps someone who will be receiving their unit soon! Cheers.