I received my RT1250 yesterday and just did my burn in. 400 for 1h. My drip pan looks Burnt and black and the grates feel somewhat “tacky”.. I don’t know how I’m going to get this pan cleaned, I feel like something went wrong maybe, is this normal??
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Cover it with some foil and no one will notice.This is what it looked like after I tried scrubbing it clean once it cooled down. I contacted support and they said it must've been the grease from manufacturing. I was just worried cause I feel like it shouldn't look this bad considering I haven't even cooked anything yet
What did you use to scrub it? If it bothers you, you can try soaking it with vinegar first and see what happens. If that doesn’t work, you can try soaking it with a good polar aprotic solvent like acetone, loosely covering it with aluminum foil for a few minutes (acetone is volatile and will dissipate), and try scrubbing it again. If that doesn’t work, there are a few other options out there.This is what it looked like after I tried scrubbing it clean once it cooled down. I contacted support and they said it must've been the grease from manufacturing. I was just worried cause I feel like it shouldn't look this bad considering I haven't even cooked anything yet
I bought some easy off oven cleaner. Worked great and got it back to looking like new againWhat did you use to scrub it? If it bothers you, you can try soaking it with vinegar first and see what happens. If that doesn’t work, you can try soaking it with a good polar aprotic solvent like acetone, loosely covering it with aluminum foil for a few minutes (acetone is volatile and will dissipate), and try scrubbing it again. If that doesn’t work, there are a few other options out there.
Great!! Happy cooking!I bought some easy off oven cleaner. Worked great and got it back to looking like new again
I then put foil and did my seasoning cook with bacon and chicken thighs. All good so far!
Mine burned clean and looked fine. I did put aluminum foil on before burn in in case anything did drip but aluminum was clean as well. Could some plastic been left on grates.?I received my RT1250 yesterday and just did my burn in. 400 for 1h. My drip pan looks Burnt and black and the grates feel somewhat “tacky”.. I don’t know how I’m going to get this pan cleaned, I feel like something went wrong maybe, is this normal??
I just received my recteq rt1250 and I’ve tried to burn it in but it shuts off when it hits 350. Is anyone else having this concern?I received my RT1250 yesterday and just did my burn in. 400 for 1h. My drip pan looks Burnt and black and the grates feel somewhat “tacky”.. I don’t know how I’m going to get this pan cleaned, I feel like something went wrong maybe, is this normal??
That should not happen, is it on an GFI circuit, if so is the GFI tripping? Either way you need to call RT. They will work with you step by step to troubleshoot and get you replacement parts necessary sent out to you. Let us know how this was resolved.I just received my recteq rt1250 and I’ve tried to burn it in but it shuts off when it hits 350. Is anyone else having this concern?
No grates were clean. I should have just put foil but oh well. All is good now and working great!Mine burned clean and looked fine. I did put aluminum foil on before burn in in case anything did drip but aluminum was clean as well. Could some plastic been left on grates.?