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Brand New Smokebox ($250.00) for sale in Gilbert, AZ. Pickup only. Bought last year, but never used and still in box. .

I'm sorry to hear. Call back and talk to another customer service agent, or mangager.

@Charles Schulze, please see my last post on link.

Depending on the customer service agent, Recteq will offer either a few rubs, pellets, an accessory under $100, or a cover as their initial offer. Don't settle on their initial offer. It may take a little more work, but you can get more out of them.

I recieved mine today. I called customer service on 2/4/22 and pre ordered. The customer service agent pushed back stating it could take 6 to 8 months, or longer and I told him that wouldn't be a problem. He also said the waitlist is long. I was surprised when I got tracking number last week.

Recteq shipped my Smokebox and will arrive on Thursday.

No, they pay for shipping.

My powder coat bubbled in the same area. Recteq said they would send me paint or a new smoker. I chose to get a new smoker, but had to send the new one back because it was damaged. PM me if you want the customer service agent's contact information.

Thanks for your feedback. Actually, I did not want a competition cart. I just thought it would be more cost effective for Recteq to send me a competition cart instead of a shipping out a new unit and returning the old one. However, another member pointed out a competition or regular cart...

Thanks. BFG would be awesome. I would have them ship another one, but there probably is a good chance there will be another ding on it. I believe the dings are caused by the grill parts inside the drum, pushing against the steel on the barrel when the manufacture packs it. I wanted to see...

I was local. I moved to Gilbert, AZ 11 months ago. I'll be in the DMV next month and will def stop by Ledo. I always eat there when I go back (like Oprah). I love their crust. To me it taste like half pie and half pizza crust. I tried to replicate it in the past. The texture was the same, but...

I received my new 1250 today. The barrel (stainless steel) had 3 visible protruding dings above the shelf. Unfortunately, I noticed the damages after I built it! Recteq is willing to ship out another grill, but I did not want to go through the hassle of packing/shipping and building another...

Are you talking about Ledo Pizza?

The bottom def cooks faster than the top due to the design. I've read on other forums that people put their pizza on a screen half way through the cook to prevent this from happening. https://www.pizzamaking.com/forum/index.php?topic=48483.20 Another person has modified the pizza attachment...

I cover the lid while I wait for the stone to heat up. I set the temperature at 375 degrees for an hour and the stone reads around 700 degrees. The temperature chart in the GMG Pizza manual is not accurate for the 1250.

That's a great price!

I have a 1250 and leave the GMG pizza attachment on the smoker since I make pizzas more often. I keep the heat deflector, drip tray and both racks are on the bottom cart shelf. I plan to put the pizza kit on my gas grill island or inside the gas grill if I need to smoke anything. GMG pizza...

Recteq is giving free pellets with a purchase of a new smoker. -200 lbs of the ultimate blend pellet with a purchase of a 2500, 1250, 700, or 590 -80 lbs of the ultimate blend pellet with a purchase for a 340 -40 lbs of the ultimate blend pellet with a purchase of a 380

Just looked at the pictures on the review. I believe I didn't have to bend the front or rear tabs of the GMG because the 1250 doesn't have light on th Thank you for the follow up. You're correct. For some reason, I thought the area that bubbled was a part of the cart.

Recteq's customer service has been on point. The grill had minor damages from the manufacture, but they took care of it immediately. I'm not sure why the paint was soft at 400 degrees. I made pizza with the attachment at 400 degrees and the paint was perfectly fine. I used a infrared...