Stampede No notifications again!!
- Thread starter Hamp
- Start date
Ostrichsak
Well-known member
This is SO frustrating!
Mastertech59
Well-known member
YEP THE RECTEQ APP CAN'T BE TRUSTED FOR NOTIFICATIONS AND RECTEQ DOSEN'T SEEM TO CARE TO FIX IT, IT'S BEEN THIS WAY FOR YEARS!!!
I say we all email RT.
Let them know this is not Acceptable.
I have already sent mine.
Let them know this is not Acceptable.
I have already sent mine.
nhraj700
Member
- Messages
- 6
- Grill(s) owned
- Bull
Ditto. No grill temp notifications or probe alarms for my pork loins.
Ssheridan74
Well-known member
- Messages
- 60
Yeah nothing for me today either. Luckily only did smash burgers.
My email response from RT.
Ostrichsak
Well-known member
Same $h1T, different holiday. This is NOT acceptable that they give us the same damn lines every damn holiday.
Ostrichsak
Well-known member
The difference is I'm not paid with the expectation to work on the holiday weekends.The notification feature likes weekend and holidays off, like us
Why do these notifications need to go through their server? The app should link directly to our grills through our locsl wifii network. Is this a data collection ploy?
Mastertech59
Well-known member
Agree same responses from recteq for way too long. This is the main reason I will no longer recommend recteq grills to anyone, the grills is good but the WIFI and app and not able to update the controller over Wi-Fi is not acceptable in today standards.
Last edited:
Ostrichsak
Well-known member
Thank you! I've been saying forever now that there is ZERO reason these need to go through Recteq servers and I, for one, would prefer they didn't at all. That would all but eliminate this problem entirely. I know it may make it a little less user-friendly for those who don't understand basic network tasks like port forwarding but who cares? The current solution is that it doesn't work for ANYONE on higher-traffic days which is when we most want to use it anyway so I'm all for a solution that eliminates RecTeq servers entirely.
- Messages
- 1,343
- Grill(s) owned
- Bull
- Bullseye
I don’t think emailing will work to get it fixed. Seems like the dismissive email @fullhouse32 got is exactly the same one they’ve been sending out for over a year. Perhaps Twitter, Facebook and Instagram posts tagging Rec Teq would get their attention as they can’t control the narrative. #FixtheApp!
- Messages
- 3,506
- Location
- Saint Helena Island, SC
- Grill(s) owned
- Bull
- Bullseye
- Trailblazer
- Matador
- WyldSide
The only way you can control the grill when you are outside your WiFi network, or a hundred miles away, etc. is if the grills and the mobile devices communicate with a central server. It’s pretty common thing today with both grill and thermometer manufacturers.
Ostrichsak
Well-known member
That's not entirely accurate.
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