You should have used same login info on your new router then everything should work. You should be able to login to the router and change that information. As for the app goes, I would think you could set up a new account. Not sure if you delete old account by pressing and holding old account...
Make sure the nuts are at least hand tight where the probes plug in. If you leave the unit plugged in, turn it off and unplug it about 15 seconds and try again. If that does not work then you should contact rec teq and they will take care of it.
You must use a temperature probe to measure against what the controller says. By saying temperature probe, I will say that means the probe is rounded at the end unlike meat probes that are pointed. I used a thermoworks smoke alarm to check mine. If it shows a big difference after using an...
I always turn temperature down to 225 before shutting down. If you are cooking at higher temps, say 400, then just shut it down, then it may cause other problems. II have seen it discussed in other groups.
I have to believe that this is due to the server being overwhelmed with all that are using the app at the same time. on slower days you hardly hear anything about this issue. Just my thoughts.